Privacy Policy | Swaygen – AI Video & Image Generator with Multiple Models

Last updated: October 12, 2026

Introduction

This Privacy Policy explains how Swaygen (https://swaygen.com) collects, uses and protects your personal information when you use our website and services. Swaygen is operated by Hong Kong Nan Yao International Co., Limited, Hong Kong, which is responsible for the personal data described in this policy.

Information We Collect

Account information: your name, email address and profile picture when you sign in (for example with Google).
Content you submit: prompts, images, videos and audio you upload, and the results you generate.
Payment information: your plan, purchase history and billing country. Card details are handled by Stripe; we never see or store your full card number.
Usage and device data: pages visited, features used, IP address, browser type, device type and approximate location, collected through cookies and analytics tools. See our Cookie Policy.

How We Use Your Information

To provide the service: generate content, keep your results in My Creations and manage your credits and subscription.
To process payments and prevent fraud.
To provide customer support and send service emails (for example receipts and account notices).
To understand how the service is used and improve it.
To enforce our Terms of Service and Acceptable Use Policy.

Third-Party Service Providers

To provide the service, we share limited data with these processors:

AI model providers and API platforms: the prompts and files you submit for a generation are sent to the provider of the model you select so the content can be generated.
Stripe: payment processing.
Google: sign-in with Google, and website analytics and advertising measurement.
Cloud hosting, storage and email providers: to host the website, store your generated files and send account emails.

These providers process data only as needed to deliver their services to us. We do not sell your personal information.

Data Retention and Your Choices

Your account information and generated files are kept while your account is active so you can access them in My Creations.
You can delete your account at any time from Settings → Security, or email [email protected] to ask us to delete your account and associated data.
Payment records are kept as required for accounting and legal purposes.
Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. Email [email protected] to make a request.

Data Security

We use encrypted connections (HTTPS) and access controls to protect your information. No system is completely secure, but we work to protect your data and will notify you if required by law.

Children

Swaygen is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new version on this page and update the date above.

Contact

If you have any questions about this Privacy Policy, email [email protected] or visit our contact page.

Hong Kong Nan Yao International Co., Limited, Hong Kong

Introduction

Information We Collect

Account information: your name, email address and profile picture when you sign in (for example with Google).

Content you submit: prompts, images, videos and audio you upload, and the results you generate.

Payment information: your plan, purchase history and billing country. Card details are handled by Stripe; we never see or store your full card number.

Usage and device data: pages visited, features used, IP address, browser type, device type and approximate location, collected through cookies and analytics tools. See our Cookie Policy.

How We Use Your Information

To provide the service: generate content, keep your results in My Creations and manage your credits and subscription.

To process payments and prevent fraud.

To provide customer support and send service emails (for example receipts and account notices).

To understand how the service is used and improve it.

To enforce our Terms of Service and Acceptable Use Policy.

Third-Party Service Providers

To provide the service, we share limited data with these processors:

AI model providers and API platforms: the prompts and files you submit for a generation are sent to the provider of the model you select so the content can be generated.

Stripe: payment processing.

Google: sign-in with Google, and website analytics and advertising measurement.

Cloud hosting, storage and email providers: to host the website, store your generated files and send account emails.

These providers process data only as needed to deliver their services to us. We do not sell your personal information.

Data Retention and Your Choices

Your account information and generated files are kept while your account is active so you can access them in My Creations.

You can delete your account at any time from Settings → Security, or email [email protected] to ask us to delete your account and associated data.

Payment records are kept as required for accounting and legal purposes.

Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to object to certain processing. Email [email protected] to make a request.